Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of Vendorly (the “Service”), a point-of-sale and small-business management service operated by Staxio Labs (“we”, “us”, “our”) and made available through our website at vendorly.co.za and our Android app.

By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service. These Terms should be read together with our Privacy Policy and Refund & Cancellation Policy.

You must be at least 18 years old and able to enter into a binding agreement to use Vendorly. You are responsible for the information you provide, for keeping your login details confidential, and for all activity that happens under your account. Please notify us immediately at support@staxiolabs.co.za if you believe your account has been used without your permission.

Vendorly lets you manage products, inventory, sales, customers, expenses and market-day activity, and view reports across the web and Android apps. We may add, change, or remove features from time to time to improve the Service. We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation.

• Vendorly is offered on a subscription basis. Current plans and prices are shown on our website.
• New businesses may be offered a free trial. At the end of the trial, a paid subscription is required to continue using paid features.
• Where you subscribe determines how your subscription is billed and managed:
  • On our website, payments are processed securely by our payment provider, PayFast, and your subscription is managed on the website.
  • In the Android app, subscriptions are purchased and managed through Google Play, subject to Google Play's terms.
  • In the iOS app, subscriptions are purchased and managed through the Apple App Store, subject to Apple's terms.
• We do not receive or store your full card or payment details.
• To change or cancel a subscription, use the same place you bought it — our website, your Google Play account, or your Apple App Store settings.
• Subscriptions renew automatically each billing period until cancelled. Prices may change; we will give reasonable notice of any change before it applies to you.

Cancellations and refunds are covered in our Refund & Cancellation Policy.

The business data you enter — products, sales, customers, images and similar — remains yours. You grant us permission to store and process this data only as needed to provide the Service, as described in our Privacy Policy. You are responsible for ensuring you have the right to store any information or images you upload.

You agree not to:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Attempt to gain unauthorised access to the Service, other accounts, or our systems.
• Interfere with, disrupt, or place undue load on the Service.
• Copy, resell, or reverse-engineer the Service except as allowed by law.

We may suspend or close accounts that breach these Terms.

We provide support by email at support@staxiolabs.co.za. We may occasionally take the Service offline for maintenance and will try to keep any disruption to a minimum.

The Service is provided “as is”. To the fullest extent permitted by law, Staxio Labs will not be liable for any indirect or consequential loss, or for loss of profits, revenue, or data, arising from your use of, or inability to use, the Service. Nothing in these Terms limits any liability that cannot be limited under South African law. Please keep your own records of important business information.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms or if we discontinue the Service. On termination, your right to use the Service ends. You may request deletion of your data as described on our account deletion page.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you within the Service. Continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts.

Staxio Labs — Vendorly
Email: support@staxiolabs.co.za